Behavioural Medicine, Session 4

Do Not Exclude Feline Patients from Follow-Up

Introduction: Feline patients are significantly under-represented in clinical follow-ups, largely due to the stress of transportation and the clinical environment. This session focuses on optimizing the clinic-client-patient interface to ensure continuity of care.

Aims:
• To provide practical strategies for low-stress feline handling and hospital environment modification.
• To improve feline patient retention through enhanced caregiver education and welfare-focused protocols.

Learning Outcomes:
By the end of this session, participants will be able to:
• Implement “Cat-Friendly” protocols in various clinical scenarios, from emergency to routine check-ups.
• Communicate effectively with owners to reduce pre-visit stress.